All I can say is the gals at Scrapgirls are fantastic! When you purchase something from their boutique (anyone really) you can only download the items for 30 days. Well, I Have a lot of stuff I had bought over the last few months. With the whole external hard drive thing I know I lost most of the stuff I have for my digital scrapbooking. I emailed them today with my plea and they are so fantastic and have set me up to be able to download everything I have purchased from them since the beginning!!!!! What fabulous and understanding gals they are!!!!!!!!!